Γιατί χρειαζόμαστε τα προσωπικά σας δεδομένα για την έκδοση του εισιτηρίου;
Ferry tickets are personal. Therefore, in order to issue a ticket, we are required to provide some personal details to the ferry companies (e.g. your name, surname, gender, date of birth, and nationality). Regarding gender, the ferry companies’ booking systems offer a choice between male and female only. This means that we are, unfortunately, not able to include other options. In order to book your tickets, especially when it comes to international ferry routes, you will probably also be required to provide your ID or passport number.
Furthermore, you will be asked to provide a valid phone number, so that ferry companies can reach you in case of a last-minute change to your trip. Your email address is used by JustFerry to send the booking confirmation email, which includes all the necessary information for your ferry journey. We will also notify you via email if there are any changes to your trip or if there is anything you need to do regarding your trip. Finally, you can choose to receive our newsletter as well as information on special offers.
Cancellation policyThe terms of cancellation and modification of tickets depend on the terms set by the respective provider. JUST FERRY does not undertake any liability for cancellations and changes, governed by terms they have imposed by other providers. In any case there will be a charge for change process from our office corresponding to five (5.00) euros per booking plus the costs that may result from the change. Changes or Ticket Cancellations are made by the change department. Cancellations from Monday to Friday 09.00 - 17.00 and Saturday 09.00 - 15.00 and no later than seventy-two (72) hours before departure.
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